Shipping & Payment Information

Delivery

Standard items and custom-made products are usually delivered by us within a maximum of 14 days, stock items in most cases faster. Delivery times for individual items are guidelines.


Of course you can also pick up the ordered goods directly from our shop in Hanover or Isernhagen.


Depending on the quantity and size of the items ordered, the items will be dispatched by parcel service or forwarding agent. We work with all well-known parcel services, but mainly with DHL, UPS and DPD.


Please understand that we only ship picture glass without picture frames up to a maximum size of 50 x 70 cm due to the risk of breakage!


Shipping costs Germany (without islands)

The shipping costs only apply once per order. Even with large and bulky packages or multiple packages.

There is no minimum order value!

Please understand that we do not ship to DHL Packstations because format problems and damage have frequently occurred in the past.

The shipping costs apply to deliveries within Germany (excluding islands). For deliveries abroad or island deliveries, please ask for the shipping costs.

If taxes, customs duties or fees are incurred when shipping to countries outside the EU, these will be borne by you.


Order value up to €100 = €6.90

Order value over €100 to €199 = €12.90

Order value over €199 to €299 = €16.90

Order value from 300 € = free of charge

Picture glass and mirror (without picture frame) generally €14.50


Shipping costs EU

Order value up to €100 = €10.50

Order value over €100 to €199 = €19.50

Order value over €199 = €28.50

Picture glass and mirror (without picture frame) generally €28.50


Shipping to Switzerland

We want our goods to be delivered to you as easily as possible. We therefore recommend MeinEinkauf.ch for your purchases. Here's how it works.

Mein Kauf.ch-For our customers from Switzerland

Information for our customers from Switzerland:


Payment Information
PAYPAL - You will be forwarded to PAYPAL during the ordering process to arrange the payment. The order will be processed after payment by PAYPAL.
CREDIT CARD - We accept all major credit cards
TRANSFER - Transfer the amount directly to our account. The goods will be sent immediately after receipt of payment.
COD-Pay for the goods upon acceptance in cash plus cash on delivery fee of €7.90 directly to the courier.

Packaging
We pack our goods exclusively with cardboard and paper, so we do without foils and plastics. This does not apply to goods that are sent to you directly from the manufacturer. However, we are working on convincing these manufacturers to use plastic-free packaging.
Share by: